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Terms of Service

Effective date: May 9, 2026

These Terms of Service govern your use of bowlaneleads.com and any services provided by Bow Lane Leads ("we", "us", or "our"). By engaging our services or submitting an inquiry through this website, you agree to these terms.

Services

Bow Lane Leads provides website design, development, and lead management services for small businesses. The specific deliverables, pricing, and timelines for each engagement are outlined in the service agreement provided before work begins. These Terms of Service apply in addition to any such agreement.

Payment Terms

All service engagements require a deposit before work begins:

• A 50% deposit of the setup fee is due upon signing the service agreement
• The remaining 50% balance is due before the website or system goes live
• Monthly fees are billed on the same date each month following go-live
• Failure to pay monthly fees may result in suspension of services

All payments are non-refundable except as described in the Guarantee section below.

60-Day Guarantee

We stand behind our work. If you are not satisfied with the service for any reason within the first 60 days, we will refund every monthly fee payment in full — no questions asked. The following conditions apply:

• The guarantee applies to monthly fees only — setup fees are non-refundable once work has begun
• Refund requests must be submitted within 60 days of your go-live date
• Refunds will be processed within 5–7 business days of the request

Client Responsibilities

To ensure a smooth and timely delivery, clients agree to:

• Provide accurate business information, including services offered, contact details, and service area
• Respond to review requests and approval prompts in a timely manner
• Provide any required assets (logo, photos, brand colors) when applicable
• Notify us promptly of any changes to contact information or services that affect the website or lead system

Delays caused by failure to provide required information or approvals may affect the delivery timeline.

Ownership

Upon completion of setup and receipt of full payment:

• The client's domain name remains in the client's name at all times
• All lead data collected through the system belongs to the client
• Website content specific to the client's business (text, images, branding) belongs to the client

Bow Lane Leads retains the right to use general design frameworks, templates, and systems across multiple client engagements.

Service Termination

Either party may terminate the monthly service at any time with written notice. Upon termination:

• Monthly billing will cease at the end of the current billing period
• The client retains full access to their domain, Google Sheet lead log, and any other assets in their name
• The lead intake form and notification system will be deactivated

We reserve the right to terminate service immediately in cases of non-payment, abuse, or violation of these terms.

Limitation of Liability

Bow Lane Leads is not liable for:

• Lost leads or revenue resulting from technical issues outside our control, including third-party service outages (Google, Twilio, etc.)
• Indirect, incidental, or consequential damages of any kind
• Actions taken based on AI-generated summaries provided through the lead system

Our total liability in any matter shall not exceed the total fees paid by the client in the 30 days preceding the claim.

Changes to These Terms

We may update these Terms of Service from time to time. When we do, we will update the effective date at the top of this page. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

Contact

Questions about these terms can be directed to:

• Email: creighton@bowlaneleads.com
• Phone: (224) 332-3570

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